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Wednesday, September 3, 2014

PHONE CALL SALES

                           


 I bet you all thought I had quit blogging but that is not the case. We sold our house bought another and are the process of remodeling and moving, very time consuming. I decided to take a break and get back to you with a new problem I am having; although I have three disputes going on right now and I just won one.

  Buying off the computer especially from software sellers can cause problems because most of the times, the software doesn't work. They give you 30 to 60 days of guarantee time that it will work and increase traffic or so on but in one week I find out it doesn't work because I usually can't get it to download properly.

  Anyway when I try to get support, no one seems to want to support me so I just tell them I am going to dispute and always win.

  I always print off their 30 to 60 guarantee and all my emails that I send, that way I have a back up.

  My other disputes usually involve what I have purchased from the phone. You would think I would learn that almost all calls are scammers, but I can easily be conned.

  The dispute I am in right now is for $597, that happened over a year ago. The company was going to rent out my timeshares and if they couldn't they promised to give back the money or continue on to the next year. 

  I called them several times and they told me that I had several ahead of me and that they were trying to rent. When the year was nearly up, I tried calling again, but this time they did not answer just ask to leave a message which they did not answer. I called several times and it continued the same, until I decided, since the year was up it was time to dispute.

 My dispute is going well because they have not replied back to the credit card company and their time is running out when they don't reply you automatically win and don't have to fight back.

  My last phone call I received appears to be a scam, is from a travel club, What is strange I have bought from them before and never had any trouble, but when I got the call, I even told them I had just purchased a package a few months ago and didn't need another. He said that they had a great special on that was 4 nights 5 days with 6 tickets to shows and 2 $30 tickets to restaurants in Branson, Mo. I told him I wasn't interested unless I could use them back to back and spend a week in Branson with my other package, he said I could and I said I would. So off to the reviewer I was sent.

When the reviewer read everything to me, it said that vacation packages could not be used back to back. I ask him about it, because I told him I was told I could. He said with my package I could.

When I received my package I read the whole thing, which is very important that you do, because you want to make sure everything is in there that was told to you. In my package it did not say anything about 4 days 5 nights, so I call them again and ask them why it did not have everything in the package. I was told I only purchased the show and restaurant tickets. I told that wasn't so, because the only really reason I wanted it was to go with the other package I had, so I could stay a week. If it wasn't like that I wanted a refund, She told me no refund, but she would listen to the phone call and see what was said on it. I told her that if she did not give me a refund after listening then I would dispute and I advised not to delete the tapes. She told me she could do whatever they wanted with the tapes, I told her that was fine but I would tell the credit card company exactly what was said between us and she was just hurting herself.

  I am waiting to hear back, if I don't shortly I will call again, If I don't get any where then I will dispute.

  Sometimes these vacations sound great on the phone but there usually is a catch so you want to read over everything carefully and listen to the salesmen. If you need to dispute you will need all your information.


  

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